Dollia App Terms of Use

Last Updated: March 21, 2026

Welcome to the Dollia AI Voice Chat App and related services.

These Dollia App Terms of Use (the "Terms") are entered into between you and JUNTENG INTERNATIONAL HONG KONG LIMITED ("we," "us," "our," or the "Platform") and govern your download, installation, registration, login, access to, purchase of, and use of the Dollia AI Voice Chat App and related services.

Please read these Terms carefully before using the Services. In particular, please pay close attention to provisions that may materially affect your rights and interests, including without limitation those relating to subscriptions, account cancellation, feature limitations, disclaimers, remedies for breach, limitation of liability, and dispute resolution. By checking the box to agree, clicking to confirm, completing registration, using the Services, or otherwise indicating your acceptance, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to any part of these Terms, please stop using the Services immediately.

I. Definitions and Scope

Article 1. Definitions

Unless otherwise stated in these Terms, the following terms have the meanings set out below:

  1. "Dollia App" / "Services" means the AI text chat, AI voice chat, human-like interactive experiences, saved message features, long-term memory features, subscription services, and other related functions and services provided by the Platform, including future updates, compatible devices, and related technical support.
  2. "User" means any natural person who downloads, installs, registers for, logs into, accesses, purchases, or uses the Services.
  3. "Account" means an account registered, linked, or otherwise connected by a User for purposes of using the Services.
  4. "Subscription Services" means digital services provided by the Platform and billed on a monthly, quarterly, annual, or other recurring basis, which may be offered with or without automatic renewal.
  5. "Voice Minutes Allowance" means the maximum amount of AI voice service time available to a User during a particular subscription period.
  6. "Saved Message Slots" means the maximum number of saved chat content slots available within the Services.
  7. "Long-Term Memory Feature" means the functionality provided by the Platform to improve continuity and interaction quality based on the User's interaction history, saved content, and related information. This feature is intended solely to improve the user experience and is not guaranteed to be accurate, complete, or continuously available.
  8. "Eligible User" means a User who is at least eighteen (18) years old and legally permitted to use the Services under the laws and regulations applicable in the User's location.

Article 2. Components of the Terms

These Terms set out the basic rules governing your use of the Services. Product descriptions, feature descriptions, Help Center materials, pop-up notices, in-app announcements, membership benefit descriptions, customer support notices, subscription descriptions, and any supplemental rules published in the future in connection with the Services form an integral part of these Terms and have the same legal effect as these Terms.

Article 3. Scope of Application

These Terms apply to all of your use of the Dollia App and related services, including without limitation:

  1. registering for, logging into, and managing your Account;
  2. using text chat, voice chat, saved messages, long-term memory, and other features;
  3. purchasing, upgrading, downgrading, renewing, or canceling Subscription Services; and
  4. using any other related functions and services launched or adjusted by the Platform from time to time.

II. Service Provider and Contact Information

Article 4. Service Provider Information

The Services are provided by:

Company Name: JUNTENG INTERNATIONAL HONG KONG LIMITED

Registered Address: UNIT 08, 15/F WITTY COMMERCIAL BUILDING, 1A-1L TUNG CHOI STREET, KL

Contact Email: Dollia@hianthroid.com

Article 5. Contact and Notices

You may contact us through the email address listed above or through the customer support entry point available in the App. We may provide notices to you by in-app messages, pop-ups, internal messages, email, purchase page disclosures, or any other reasonable method.

III. Services

Article 6. Service Description

The Platform provides interactive services based on artificial intelligence technology, including without limitation:

  1. AI text chat;
  2. AI voice chat;
  3. character-based and human-like interactive experiences;
  4. saving chat content;
  5. long-term memory or personalized continuity features;
  6. membership subscriptions and related value-added services; and
  7. other related functions launched by the Platform from time to time.

Article 7. Service Boundaries

  1. The Services are interactive digital services provided through digital technology and artificial intelligence. Certain content may be generated automatically or with automated assistance.
  2. The Services are intended primarily for general information exchange, entertainment, companionship-style interaction, and personalized digital experiences. They do not constitute medical services, psychotherapy, legal services, investment advice, emergency assistance, or any other professional services.
  3. We may, based on business development, compliance requirements, technical upgrades, operational arrangements, changes in third-party capabilities, or security needs, add, adjust, replace, limit, suspend, or discontinue service content, feature names, character settings, feature entry points, interface design, membership plans, pricing, available usage time, storage rules, or historical record rules.

Article 8. Conditions of Use

Certain features may depend on network connectivity, device performance, system version, microphone permissions, notification permissions, Bluetooth or Wi-Fi functionality, payment capability, or other technical conditions. You are responsible for confirming that you have, and for maintaining, the necessary conditions to use the relevant features.

IV. User Eligibility, Age Requirements, and Restrictions

Article 9. Age Requirement

  1. The Services are available only to Eligible Users who are at least eighteen (18) years old.
  2. By registering for, logging into, purchasing, or using the Services, you represent and warrant that you are at least eighteen (18) years old and legally qualified to use the Services under the laws and regulations applicable in your location.
  3. If you are under eighteen (18) years old, or otherwise lack the legal capacity or qualification required in your location, you must not register for, purchase, or use the Services.

Article 10. Eligibility Warranties

You represent and warrant that:

  1. you have full civil capacity, or otherwise have the right under applicable law to independently accept and perform these Terms;
  2. the registration information, payment information, contact information, and other information you provide to the Platform is true, accurate, complete, and valid; and
  3. your registration for, purchase of, and use of the Services does not violate any applicable law, regulation, court order, regulatory requirement, or binding agreement between you and any third party.

Article 11. Verification Rights

Where required for legal, compliance, security, or operational reasons, we may reasonably verify your eligibility, age, account authenticity, payment activity, and related risk factors. Where appropriate based on applicable law, regional requirements, transaction risk, or other compliance considerations, we may also use age-gating or age-verification measures, including requesting your date of birth, requiring additional confirmation, requesting payment instrument verification, requesting government-issued identification, or using a third-party age-verification service. If we discover, or reasonably suspect, that you do not satisfy the age requirement, we may suspend your Account or access to the Services and request valid identification documents for verification. If you fail to complete such verification within three (3) business days, we may terminate the Services and handle any paid fees in accordance with Article 27.

V. Account Registration, Login, and Security

Article 12. Account Registration and Management

  1. When registering an Account, you must provide true, accurate, complete, and lawful information as prompted on the relevant page.
  2. You must promptly update relevant information to ensure that it remains true, accurate, complete, and valid.
  3. You must not impersonate another person, misuse another person's information, register Accounts in bulk, engage in malicious registration, or register for or control Accounts by any other improper means.

Article 13. Account Security

  1. You are responsible for safeguarding your Account, password, verification codes, third-party login credentials, linked email address, and other authentication information.
  2. You will bear responsibility for any theft, misuse, loss, or risk affecting your Account resulting from your own improper safekeeping, voluntary sharing, authorization of others, phishing, or other causes not attributable to the Platform.
  3. If you discover any unusual Account activity, suspected theft, suspected misuse, or other security risk, you must notify us immediately through the means provided by the Platform.

Article 14. Restrictions on Account Use

  1. Your Account is for your personal use only. Unless we provide prior written consent, you may not rent, lend, transfer, sell, share, gift, or otherwise allow any third party to use your Account.
  2. You may not circumvent our account management rules, feature limits, membership limits, or subscription rules through shared memberships, shared logins, shared device pools, bulk distribution, or similar means.

Article 15. Platform Enforcement Rights

If we discover, or reasonably suspect, abnormal registration, abnormal login activity, account theft, cheating, account sharing, bulk account control, chargeback risk, black-market activity, or any other security risk, we may take measures including verification, restriction, freezing, suspension, account cancellation, and termination of service.

VI. Functional Records, Saved Content, Long-Term Memory, and Personalization Boundaries

Article 16. Scope of Functional Information Use

  1. In order to provide chat, historical records, saved message features, long-term memory, and similar functions, we may process your voice input, text input, and related chat content.
  2. The collection, use, storage, deletion, sharing, and protection of personal information, and your rights in relation to such information, are governed by our Privacy Policy.

Article 17. Long-Term Memory Feature

  1. Long-term memory, history linking, and similar features are intended to make conversations more coherent and the interactive experience more complete.
  2. You understand and agree that the output of these features may be inaccurate, incomplete, untimely, or otherwise inconsistent with your expectations.

Article 18. Saved Slots, History, and Capacity Limits

  1. Chat records, Saved Message Slots, long-term memory, the display scope of historical content, and related feature performance may be affected by factors such as membership tier, feature version, retention period, network conditions, device conditions, channel differences, system version differences, and changes in product strategy.
  2. We may, based on product strategy, technical capability, or operational arrangements, adjust the retention period, scope of application, display method, and restoration rules for the foregoing features and will explain such adjustments to you by reasonable means.

Article 19. Content Status After Deletion or Cancellation

  1. If you cancel your Account, actively delete content, cancel a subscription, or if we process related content for maintenance, compliance, security, or product adjustment purposes, Account-related chat records, saved content, long-term memory, linked relationships, and historical benefits may be deleted, de-identified, anonymized, or rendered non-recoverable.
  2. Unless otherwise required by law or expressly stated by the Platform, we have no obligation to restore content that has already been deleted, de-identified, anonymized, cleared, or rendered invalid.

VII. Membership Subscriptions, Pricing, Automatic Renewal, and Virtual Benefits

Article 20. Overview of Membership and Subscription Services

The Platform may offer both free services and paid Subscription Services. Paid Subscription Services may include different membership tiers, different Voice Minutes Allowances, different numbers of Saved Message Slots, different long-term memory capabilities, and other value-added benefits. The details shown on the purchase page, feature page, or other Platform disclosures will control.

Article 21. Current Subscription Plans

The Platform currently offers the following subscription plans. We may adjust these plans in accordance with applicable law and these Terms, and the plan details displayed on the purchase page at the time of purchase will control.

Free

Pro

Ultra

Platinum

The above is a summary of the current plans. The final terms presented on the purchase page, subscription page, and in-app descriptions will control.

Article 22. Quarterly and Annual Plans

The Platform currently offers quarterly and annual billing options for certain membership tiers, as follows:

Pro

Ultra

Platinum

Article 23. Automatic Renewal

  1. If you purchase an automatically renewing subscription, then unless you cancel renewal before the end of the current subscription period in accordance with the rules of the original purchase channel, the subscription will automatically renew at the end of each subscription period and the applicable payment channel will charge you for the next billing period.
  2. You understand and agree that the timing of charges, the effective time of cancellation, and the way billing information is displayed may vary depending on the app store, payment channel, and regional rules that apply to your purchase.
  3. You are responsible for monitoring your subscription status, renewal cycle, and billing arrangements.

Article 24. Cancellation of Subscription

  1. You may cancel automatic renewal through the subscription management entry point provided by the original purchase channel.
  2. After automatic renewal is canceled, the cancellation will generally take effect starting with the next billing cycle. Unless otherwise stated on the purchase page, you may continue to use the subscription benefits you have already paid for during the current subscription period.
  3. Canceling a subscription is not the same as deleting your Account, and deleting your Account is not the same as canceling a subscription. If you wish to complete both actions, you must follow each applicable process separately.

Article 25. Limitations on Membership Benefits

  1. Membership benefits are digital service benefits linked to your Account and are for use only by the Account holder within the scope of normal personal use. They may not be transferred, split, shared, resold, rented, top-upped on behalf of others, or otherwise provided to third parties.
  2. Daily text chat volume, Voice Minutes Allowances, Saved Message Slots, long-term memory features, customer support priority, and other membership benefits may be affected by factors including membership tier, subscription period, system limitations, risk-control measures, network environment, and service availability.
  3. "Unlimited daily text chat" means that the relevant function may be used on an ongoing basis within our normal product rules and reasonable use standards. It does not mean that use will be free of all numerical limits, risk-control limits, or abnormal-use protection mechanisms under all circumstances.
  4. The 1000 monthly voice minutes stated for the Platinum tier apply only to reasonable, normal, and non-abusive personal use scenarios. If we reasonably determine that there is abnormal high-frequency usage, automated calling, shared use, circumvention of restrictions, or other misuse, we may take appropriate management measures under these Terms.

Article 26. Pricing and Plan Adjustments

We may adjust subscription pricing, membership plans, benefit content, promotional discounts, and trial arrangements based on market changes, tax policy, product strategy, channel rules, technical capability, and operational arrangements. Any such adjustments will be reflected in the actual content displayed on the purchase page and in any notices we provide.

Article 27. Refunds

  1. Once a digital service has been successfully purchased and performance has begun, fees paid are generally non-refundable, except as otherwise required by applicable law, expressly stated by the Platform, or where duplicate charges, material malfunctions, or similar issues occur due to the Platform.
  2. If you purchase a subscription through an app store or third-party payment channel, refund requests, chargeback handling, and billing disputes may also be governed by the rules of that purchase channel.
  3. If your Account, features, or subscription benefits are restricted, suspended, or terminated because you have violated these Terms, we may refuse a refund or provide only a partial refund to the extent permitted by applicable law.

VIII. Account Deletion and Content Consequences

Article 28. Account Deletion

  1. You may apply to delete your Account through the in-app entry point or customer support channel provided in the App.
  2. In order to protect account security, transaction security, and the lawful rights of third parties, we may require identity verification and may review incomplete transactions, unresolved disputes, abnormal risks, or other reasonable matters before processing the deletion request.
  3. Once your Account deletion is completed, unless otherwise required by law or otherwise specified by the Platform, some or all service eligibility associated with that Account will terminate.

Article 29. Consequences of Account Deletion

After your Account is deleted, the following consequences may occur:

  1. you will no longer be able to log in to or use services associated with that Account;
  2. chat records, saved content, long-term memory, personalized settings, linked relationships, membership status, remaining benefits, and historical records may be deleted, de-identified, anonymized, or rendered non-recoverable; and
  3. active subscriptions, discounts, trial eligibility, and unused benefits may expire, except where otherwise required by law.

IX. User Conduct and Acceptable Use Rules

Article 30. Basic Obligations

You must use the Services lawfully, honestly, and prudently. You must not use the Services for any unlawful, infringing, fraudulent, abusive, destructive, or otherwise improper purpose, or in a way that is inconsistent with the purpose of these Terms.

Article 31. Prohibited Illegal or Non-Compliant Uses

You must not use the Services to carry out or assist in carrying out any of the following:

  1. violating applicable laws, regulations, public order and good morals, public interests, or regulatory requirements;
  2. engaging in fraud, money laundering, gambling, illegal trading, cyberattacks, regulatory evasion, or any other illegal or criminal activity;
  3. creating, disseminating, inducing the dissemination of, or otherwise dealing in illegal information, false information, malicious rumors, or harmful information; or
  4. organizing, inciting, or assisting any other unlawful or non-compliant activity.

Article 32. No Harassment, Threats, Hate, or Fraud

You must not:

  1. harass, insult, defame, threaten, intimidate, stalk, or extort any person or organization through the Services;
  2. promote hatred, discrimination, extremism, insults toward, or harm against any specific group;
  3. impersonate another person, forge an identity, fabricate relationships, engage in fraud, phishing, or misleading conduct; or
  4. use the Services to generate, disseminate, or process content intended to deceive, defraud, or mislead third parties.

Article 33. No Infringement of Intellectual Property or Other Rights

You must not:

  1. upload, input, disseminate, sell, copy, adapt, display, or distribute protected content without authorization;
  2. infringe any third party's copyright, trademark, patent, trade secret, portrait rights, reputation rights, privacy rights, or other lawful rights and interests; or
  3. scrape, export, store, copy, sell, or otherwise exploit Platform character content, voice assets, copywriting, interfaces, design elements, or other Platform assets without authorization.

Article 34. No Technical Attacks, Reverse Engineering, or Unauthorized Access

You must not:

  1. reverse engineer, decompile, disassemble, analyze protocols, exploit vulnerabilities, intercept packets, or conduct any other technical attack against the Services;
  2. use crawlers, scripts, bots, emulator clusters, automated programs, plug-ins, or bulk-control tools to access or call the Services;
  3. bypass, damage, or evade the Platform's authentication mechanisms, interface restrictions, risk-control mechanisms, membership limitations, regional restrictions, device restrictions, or access controls;
  4. access, call, connect to, probe, or test the Platform's servers, interfaces, databases, model capabilities, or other internal resources without authorization; or
  5. impose abnormal traffic, abnormal load, or otherwise engage in conduct that may affect system stability.

Article 35. No Payment Evasion, Shared Memberships, or Abuse of Promotions

You must not:

  1. evade payment obligations through shared Accounts, shared memberships, proxy top-ups, resale of eligibility, stolen payment methods, black-card use, chargebacks, malicious refund requests, or similar conduct;
  2. abuse trial eligibility, first-purchase promotions, redemption codes, discount campaigns, subsidy campaigns, or channel promotions;
  3. circumvent limits on chat volume, Voice Minutes Allowances, Saved Message Slots, memory slots, or other feature caps; or
  4. obtain, stockpile, distribute, or trade virtual benefits provided by the Platform through improper means.

Article 36. No Competitive Model Use or Bulk Output Extraction

You must not:

  1. use the Services or any output from the Services to train, fine-tune, evaluate, distill, or optimize any other model, system, or service;
  2. programmatically, in bulk, or systematically scrape, export, store, organize, resell, or redistribute output from the Services;
  3. use the Services as a data source for, or as a component of, any third-party product, database, content factory, or commercial bulk-generation tool; or
  4. continuously extract Platform character responses, behavior patterns, or outputs through automation in a manner exceeding normal personal use.

Article 37. No Illegal Sexual Content or High-Risk Content Abuse

You must not use the Services to input, request, disseminate, store, display, organize the generation of, or induce the generation of any of the following:

  1. sexual content that violates applicable laws or regulations;
  2. sexual content involving minors, persons who appear to be minors, or minors as the target;
  3. sexual content involving non-consensual acts, coercion, violence, exploitation, drug control, invasion of privacy, voyeurism, revenge distribution, or other violations of another person's lawful rights and interests; or
  4. any other high-risk content that violates law, damages public order or good morals, or infringes the lawful rights and interests of third parties.

Article 38. Other Prohibited Conduct

You must not:

  1. damage the Platform's reputation or disrupt the Platform's operational order through the Services;
  2. evade the Platform's review, risk-control, restriction, or enforcement mechanisms in any way; or
  3. engage in any other conduct not specifically listed above that is substantially similar to the foregoing or that may harm the lawful rights and interests of the Platform, other Users, or third parties.

X. AI-Generated Content and Service Risk Notices

Article 39. AI Generation and Human-Like Experience Notice

  1. Text, voice, character responses, historical content linkage, long-term memory displays, and other interactive content within the Services may be generated automatically by artificial intelligence or generated with AI assistance.
  2. In order to improve the interactive experience, the Services may use human-like expression, role-based tone, or continuity-oriented interaction. Such content is provided solely as part of a digital interactive experience and does not represent a real-person relationship, a real-world commitment, a statement of fact, a legal obligation, or professional judgment.

Article 40. Output Limitations

You understand and agree that:

  1. AI-generated content may sometimes contain errors, omissions, delays, misunderstandings, inconsistencies, or content that does not match your expectations;
  2. the Platform does not guarantee that AI output will always be true, accurate, complete, suitable, continuous, or fully aligned with your expectations; and
  3. AI-generated content does not represent the views or positions of the Platform. Although we may take reasonable measures to filter unlawful or non-compliant content, we do not guarantee the absolute accuracy, safety, or legality of AI-generated output; and
  4. you are solely responsible for evaluating whether to rely on any such content in light of actual circumstances, and for any consequences resulting from decisions you make based on that content.

Article 41. No Professional Services

The Services are provided solely for general information exchange, digital interactive experiences, and related services. They do not constitute medical, psychological, legal, investment, financial, tax, emergency, or any other professional advice or service.

If you are facing an emergency, a personal safety issue, or a situation requiring medical, legal, or other professional assistance, please promptly contact the appropriate professional institution or competent authority.

XI. Service and Technical Availability

Article 42. Voice Service Notice

  1. Voice chat, voice input, voice output, and related features may be affected by network conditions, terminal devices, microphone quality, background noise, server status, system compatibility, and the stability of third-party services.
  2. The Platform does not guarantee that speech recognition, speech synthesis, response speed, connection status, or the overall service experience will always be stable, accurate, low-latency, or uninterrupted.

Article 43. User Responsibilities

You must use the Services in accordance with Platform prompts, product descriptions, and reasonable usage methods, and you must not use the Services in any abnormal, malicious, out-of-scope, or system-security-threatening manner.

Article 44. Dependence on Third-Party Technology

Certain functions of the Services may depend on third-party app stores, payment channels, cloud services, voice services, or other third-party technical support. We will use reasonable efforts to maintain normal operation of the Services; however, to the extent permitted by applicable law, we are responsible only to the extent required by law for interruptions, failures, delays, or feature limitations caused by third parties.

XII. Intellectual Property and Platform Content Rights

Article 45. Ownership of Platform Rights

All intellectual property rights and related rights in the Services and in the software, code, algorithms, character settings, voice assets, images, copy, page design, trademarks, logos, and other content included in the Services are owned by the Platform or its lawful licensors.

Article 46. Restrictions on Use

Without prior written permission from the Platform or the relevant rights holder, you may not copy, modify, adapt, translate, reverse-extract, scrape, disseminate, display, sell, sublicense, or otherwise use the foregoing content beyond the scope of normal permitted use.

Article 47. Responsibility for User Content

You represent and warrant that any content you input, upload, submit, disseminate, or otherwise provide complies with applicable laws and regulations and does not infringe any lawful rights or interests of any third party. If your inputs cause the AI to generate unlawful, infringing, or otherwise non-compliant content, or if your inputs cause any loss, claim, complaint, investigation, or liability for the Platform or any third party, you will bear full responsibility, assume all compensation liability to the extent required by law, and reasonably cooperate with us in handling related complaints, disputes, or regulatory inquiries.

XIII. Third-Party Services and Payment Channels

Article 48. Application of Third-Party Rules

If you purchase subscriptions or use related services through Apple App Store, Google Play, or any other third-party app store or payment channel, then in addition to complying with these Terms, you must also comply with the applicable service terms, payment rules, refund rules, and subscription management rules of that third party.

Article 49. Effects of Third-Party Causes

If issues such as payment failure, delayed charges, refund disputes, service restrictions, pricing differences, or subscription status synchronization issues arise due to third-party platforms, payment channels, system environments, network services, policy changes, or regional restrictions, we will provide reasonable assistance, but we will not be liable for third-party conduct beyond the extent required by law.

XIV. Breach Handling and Platform Measures

Article 50. Platform Enforcement Measures

If we determine that you have violated these Terms, supplemental rules, applicable laws or regulations, or regulatory requirements, or that you present security risks, fraud risks, black-market risks, complaint or dispute risks, infringement risks, or abnormal usage risks, we may independently decide to take one or more of the following measures:

  1. issue reminders or warnings;
  2. require corrective action within a specified time;
  3. delete or block relevant content;
  4. restrict some or all functions;
  5. restrict login or freeze the Account;
  6. revoke trial eligibility, promotional eligibility, or subscription benefits;
  7. suspend or terminate the Services;
  8. delete or cancel the Account; and
  9. pursue legal liability.

Article 51. Handling of Benefits After Violations

  1. If your Account, features, or membership benefits are restricted, suspended, or terminated due to your violation of these Terms, we may refuse to refund fees already paid, except where mandatory law provides otherwise.
  2. If your conduct causes losses to the Platform, other Users, or third parties, you are responsible for the corresponding compensation.

Article 52. Duty to Cooperate

For conduct suspected of being illegal, infringing, fraudulent, harmful to safety, harmful to the protection of minors, contrary to regulatory requirements, or otherwise presenting major risks, we may preserve relevant evidence within the scope permitted by law and provide necessary cooperation to competent authorities, regulators, or lawfully authorized third parties.

XV. Service Changes, Interruptions, and Termination

Article 53. Service Changes

We may, for reasons including product strategy, technical upgrades, maintenance, troubleshooting, compliance needs, operational arrangements, changes in third-party cooperation, or other reasonable causes, change, suspend, limit, or terminate all or part of the Services at any time.

Article 54. Interruptions and Unavailability

To the extent permitted by law, we will bear responsibility in accordance with applicable law where service interruption, delay, unavailability, data desynchronization, feature limitation, or experience changes result from:

  1. system maintenance, upgrades, or fixes;
  2. network failures, server failures, or third-party service anomalies;
  3. force majeure;
  4. regulatory requirements or changes in law or policy;
  5. security risk control, abnormal traffic handling, or other risk-prevention measures; or
  6. other circumstances not caused by our intentional misconduct or gross negligence.

Article 55. Termination of Services

If you violate these Terms, remain inactive for an extended period, present major security risks, cause harm to the Platform or third parties, or if we decide to terminate certain services due to business adjustments, we may lawfully terminate the relevant services provided to you.

XVI. Disclaimers and Limitation of Liability

Article 56. General Disclaimer

To the maximum extent permitted by applicable law, the Platform makes no guarantee that:

  1. the Services will always meet all of your needs or expectations;
  2. the Services will be uninterrupted, error-free, delay-free, or risk-free;
  3. AI output will always be accurate, complete, true, consistent, or fit for a particular purpose; or
  4. chat history, long-term memory, saved content, or personalized effects will be permanently retained or fully recoverable.

Article 57. Limitation of Liability

To the maximum extent permitted by applicable law:

  1. the Platform will not be liable for any indirect, incidental, punitive, consequential, expected-profit, opportunity, goodwill, data-loss, or business interruption damages; and
  2. for losses caused by third-party platforms, third-party payment channels, network operators, device manufacturers, system environments, or force majeure events, the Platform will not bear liability beyond the extent required by law.

Article 58. Mandatory Law Prevails

If applicable law contains mandatory provisions regarding disclaimers, limitation of liability, refunds, or consumer rights, those mandatory provisions will prevail.

XVII. Updates to the Terms and Notices

Article 59. Updates to the Terms

We may revise these Terms in response to changes in laws and regulations, regulatory requirements, business development, product adjustments, or technical upgrades. The revised Terms may be published through in-app pop-ups, page announcements, internal messages, email, the official website, or any other reasonable method.

Article 60. Effective Date and Continued Use

The revised Terms become effective upon publication or on the effective date specified at the time of publication. If you continue to use the Services after the revised Terms become effective, you will be deemed to have accepted the revised Terms. If you do not agree to the revised terms, you must immediately stop using the Services and, as applicable, cancel your subscription, request Account deletion, or stop accessing the Services.

XVIII. Governing Law and Dispute Resolution

Article 61. Governing Law

The formation, validity, interpretation, performance, and dispute resolution of these Terms are governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China, excluding its conflict-of-law rules.

Article 62. Dispute Resolution

Any dispute arising out of or in connection with these Terms or the Services shall first be resolved through friendly consultation between the parties. If the dispute cannot be resolved through consultation, either party may bring a claim before a court of competent jurisdiction in the Hong Kong Special Administrative Region.

Article 63. Severability

If any provision of these Terms is held to be invalid, unlawful, or unenforceable, that provision will not affect the validity of the remaining provisions, which will remain in full force and effect.